Apartment complexes have a mission to provide exceptional customer service, convenient resident programs, and, most importantly, a safe and secure living experience. In today’s environment, the challenge of protecting tenants and property is more complex than ever.

From common crimes like vandalism and theft to more serious issues like fires, emergencies, and slip-and-fall accidents, property managers need comprehensive security solutions that go beyond traditional methods. The answer lies in EyeQ Virtual Guard, our AI-powered live video monitoring solution that offers real-time protection at a fraction of the cost of on-site security guards.

Why Worry About Apartment Complex Security?

People choose to live and work where they feel safe. If break-ins, vandalism, and other common multifamily property crimes are a concern in your apartment complex, you’ll struggle to attract and retain tenants. In fact, 52% of renters consider safety the most important factor when choosing a location, according to a 2024 Forbes survey.

Thanks to crime data apps, it’s easier than ever for people to figure out whether your complex is a safe place to live. Insecure properties can lead to a need to lower rents, losing valuable income. On the flip side, investing in security can be a major selling point: 54% of tenants are willing to pay higher rent for better security.

Beyond attracting tenants, comprehensive security plans also reduce staff headaches. When your employees feel safe and valued, they’re more likely to stay, and their performance improves.

Basic Apartment Complex Security Measures

What should an effective apartment security plan include? Here are some basic but essential steps to ensure safety:

• Unit locks should meet ANSI grade 1 or 2 standards, along with deadbolt-style locks.
• Adequate lighting in all common areas such as walkways, parking lots, and stairwells.
• Heavy-duty doors and windows for increased security.
• Limiting master keys and updating locks between tenants.
• Screening tenants and employees for additional security.

In addition to these measures, video surveillance plays a critical role. Video monitoring has been proven to reduce crime by 25-65%, depending on the location and type of crime, according to several studies.

EyeQ Virtual Guard: AI-Powered Live Video Monitoring

EyeQ Virtual Guard is a proactive solution designed to prevent incidents before they occur. Our AI-powered cameras offer around-the-clock surveillance that actively monitors all areas of your apartment complex, including entrances, parking lots, and shared spaces. Here’s how EyeQ Virtual Guard outperforms traditional on-site security guards:

1. Cost-Effective Protection

Traditional on-site security guards can cost anywhere between $6,000–$8,000 per month, while EyeQ’s Virtual Guard system offers significantly lower, scalable monthly fees with no hidden costs. Our remote monitoring solution provides comprehensive security without the hefty price tag, allowing you to allocate your budget to other important areas of your business.

Additionally, our solution helps businesses save:

• $96,000 per year in damage costs by preventing incidents.
• $100,000 per year in labor costs by reducing the need for on-site security guards.

2. 24/7 Continuous Coverage

Unlike human guards who take breaks and have limited coverage, EyeQ Virtual Guard offers uninterrupted 24/7 surveillance. Every inch of your property is monitored continuously by our AI-powered cameras. Our U.S.-based Security Operations Center (SOC) responds in real time to potential threats, ensuring rapid intervention.

3. Proactive Response and Real-Time Intervention

EyeQ’s AI-powered technology not only watches for threats but acts on them. When our system detects suspicious activity, it immediately alerts our trained SOC agents, who can issue a remote verbal warning via Live Audio Voice Down. If necessary, authorities are dispatched within seconds, thanks to our real-time video verification. This proactive response prevents incidents before they escalate.

EyeQ agents can respond to threats in just 10 seconds after being alerted, and local authorities are contacted in under 30 seconds, far faster than the average response from on-site guards.

4. Prevent More Than Crime

While video monitoring is often associated with crime prevention, it’s equally effective for managing other incidents such as:

• Slip and fall accidents that can lead to costly liability claims.
• Fires or emergencies where immediate detection can save lives and property.
• Unmonitored activities such as loitering, trespassing, or unauthorized use of amenities.

Having a robust video monitoring system allows you to address a variety of potential risks, not just crime.

5. Data-Driven Decision Making

Cameras do more than watch—they also collect valuable data. Video surveillance can inform better decision-making for property managers by revealing patterns in tenant behavior, operational inefficiencies, and security gaps. For example:

• Use data to identify areas with frequent unauthorized access or rule violations.
• Improve operational efficiency by tracking foot traffic and enhancing service delivery.
• Address tenant complaints or maintenance requests more effectively by using video footage as evidence.

Data is critical in today’s property management, and the insights gathered from video surveillance help you make more informed, proactive decisions to streamline operations and enhance tenant experiences.

• Proactive prevention: Stops crime and other incidents before they happen.
• Faster response times: Local authorities are dispatched within seconds, thanks to our real-time video verification.
• Comprehensive protection: Covers your entire property, ensuring no area is left unmonitored.
• Cost savings: Save up to 50% in operating costs compared to traditional security guards.
• Peace of mind: Both residents and staff will feel safer, contributing to tenant retention and employee satisfaction.

Get Your Free Security Assessment Today

Are you ready to improve the safety and security of your apartment complex? Schedule a free security assessment with EyeQ Monitoring to determine the unique needs of your property. Our experts will evaluate your complex and provide a custom security plan to ensure 24/7 protection at a cost-effective rate.

With EyeQ Virtual Guard’s U.S.-based SOC, trusted video verification, and strong reputation with local authorities, you can have peace of mind knowing your property is in safe hands.

Contact us today to get your custom quote and take the first step toward a safer, more secure future for your residents.