No More Lost Loaners
One of the main pain points for many dealerships is tracking down loaner vehicles and promptly re-inserting them into the system for future customer use. Â
The EyeQ Loaner Management system solves this issue with automated vehicle identification, ensuring quick turnover and optimal usage of your loaner fleet.Â
EyeQ’s Virtual Guards can save businesses an average of $96,000 in labor costs and $100,000 in damage costs per year.
How EyeQ Loaner Management Works:
- Automated Vehicle Identification: Seamlessly detect and log returning loaner vehicles, so they’re promptly available for the next customer in line.Â
- Fleet Tracking System: Maintain a real-time bird’s eye view of your entire loaner fleet, ensuring every vehicle is accounted for and maximizing fleet efficiency.Â
- Swift Customer Turnover: By quickly processing and allocating loaners, you significantly reduce customer wait times, ensuring a smooth dealership experience.Â
- Efficient Re-Entry into System: No more manual logs and missed entries. Our system ensures every returned loaner is instantly recorded and ready for redeployment.Â
- Data-Driven Insights: Access comprehensive analytics on loaner usage, customer preferences, and turnover rates, empowering you with actionable insights.Â
- Always On Monitoring: Continuously track the status and location of each loaner vehicle, ensuring they’re always ready and available when needed.Â
Benefits of EyeQ Loaner Management:
1
Enhanced Fleet Efficiency
Stay on top of every vehicle in your loaner fleet, ensuring optimal usage and reducing downtimes.Â
2
Prompt Customer Service
By rapidly processing returning loaners, you can quickly cater to incoming customer needs, amplifying their satisfaction.
3
Robust Analytics & Reporting
Gain a deep understanding of your loaner fleet operations, allowing for data-driven decisions and optimization.
Being able to see minute-by-minute tracking of vehicle movements in real time enables us to provide faster and more accurate delivery time for our guests.
Geoff Meeker, General Manager
Mercedes-Benz of Buckhead
Discover More With EyeQ:
Guest Welcoming notifies the second a guest has arrived, sending a targeted messaging to your team, empowering a personalized customer experience.
EyeQ Vehicle Dispatch eliminates unnecessary back and forth between technicians or other users who need vehicles delivered, along with the staff who deliver the vehicles.
Virtual Walkaround documents vehicle damage, reduce false claims, convert issues into opportunities, and enhance customer relationships with 360° coverage.
