How Live Video Monitoring Helps Retailers Prevent Smash-and-Grab Thefts in Cities

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How Live Video Monitoring Helps Retailers Prevent Smash-and-Grab Thefts in Cities

The Growing Threat of Smash-and-Grab Crimes in Retail

Retail theft is becoming a bigger problem, prompting more businesses to invest in live video monitoring as losses reached $112 billion in 2022, according to the National Retail Federation. Stores across the South, especially in cities like Houston, Atlanta, and Miami, are seeing more aggressive shoplifters and organized groups targeting high-value items like jewelry, electronics, and luxury goods. To keep up, retailers are locking up products, cutting hours, and in some cases, even closing stores. It’s a growing challenge that’s changing the way businesses protect their goods and serve their customers.

With police stretched thin, retail security solutions like live monitoring are now essential. They help protect businesses and keep customers safe. Retail theft prevention strategies must evolve to combat these new crime tactics effectively.

How Live Video Monitoring Prevents Smash-and-Grab Crimes

1. Proactive Surveillance & Instant Crime Deterrence

Traditional security systems only collect evidence. Live security camera monitoring stops crimes before they happen.

  • AI-Powered Video Analytics detects suspicious behaviors like loitering and unauthorized access.
  • Live Audio Warnings issue loudspeaker deterrents, stopping criminals before they act.
  • Law Enforcement Priority Dispatch ensures verified alerts get police attention fast, reducing response times.
  • Remote video surveillance allows security teams to monitor activity from anywhere, adding an extra layer of security for retailers.

2. Faster Response Times Than Traditional Security

Most security methods react too slowly to smash-and-grab thefts. On-site security guards usually take 5 to 10 minutes to respond. They often miss incidents because of limited visibility and high costs. Alarm systems can take 3–5 minutes to alert authorities but suffer from high false alarm rates.

In contrast, EyeQ Live Security Monitoring responds in under 60 seconds, using AI-powered detection and fast intervention. This improves police dispatch times by 75%, ensuring criminals are caught before they escape. Retail theft prevention is most effective when threats are identified and addressed in real time.

3. Cost Savings for Retailers

Security is expensive, especially in high-risk areas. Live video monitoring for stores reduces costs while improving safety.

  • Replaces On-Site Guards: AI-powered monitoring cuts security costs by 30–50%.
  • Prevents Major Losses: Businesses using EyeQ’s Virtual Guard save $96,000 per year in damage prevention and $100,000 in labor costs.
  • Improves customer service by reducing disruptions caused by theft and criminal activity, ensuring a better shopping experience for customers and employees alike.

Retailers that rely solely on traditional security measures risk higher operational costs, limited visibility, and slower response times. Implementing live security monitoring allows businesses to operate more efficiently while safeguarding employees and customers.

Live security camera monitoring actively enhances the customer and tenant experience while preventing crime. These improvements attract more tenants to commercial properties, helping property managers maintain high occupancy rates and lower vacancies. A key benefit for businesses and customers is peace of mind. They know that someone always monitors their security.

How EyeQ Virtual Guard Compares to Competitors

Unlike other live video monitoring companies, they often have delayed responses or suffer from slow support issues, EyeQ Virtual Guard responds in under 60 seconds. It offers AI-powered monitoring, unlike competitors that rely on outdated technology. Live audio intervention is another key feature, allowing EyeQ to deter criminals in real time, something other live video monitoring companies lack entirely.

With a 95% customer retention rate, EyeQ also leads in service reliability, compared to other live video monitoring companies’ poor communication and outsourced monitoring. Most importantly, EyeQ delivers 30-50% cost savings compared to competitors, which often have higher fees and hidden costs.

Businesses using EyeQ Virtual Guard also benefit from real-time video verification, which prevents false alarms and ensures law enforcement prioritizes calls. Many competitors fail to offer this, leading to longer police response times and delayed intervention during active crimes.

The Future of AI-Powered Retail Security

Retail security monitoring is advancing fast. Here’s what’s next:

  • Facial Recognition & Object Detection: Identifies repeat offenders and stolen goods.
  • Predictive Crime Prevention: AI analyzes crime patterns to predict high-risk times.
  • Automated Store Lockdowns: AI-integrated security can lock down stores during break-ins.

With these tools, retailers can stay ahead of criminals and protect their businesses. Technology continues to evolve, and businesses that adopt live video monitoring will be best positioned to prevent losses and ensure smooth operations. Criminal activity can be drastically reduced with a proactive security approach, leveraging real-time AI-driven monitoring.

More Benefits of Live Security Monitoring for Retailers

Beyond preventing smash-and-grab crimes, live security monitoring offers additional advantages:

  • Improved Employee & Customer Safety: A safer environment for staff and shoppers.
  • Liability Protection: Reduces false claims with clear video footage.
  • Loss Prevention Beyond Theft: Stops shoplifting, unauthorized access, and internal theft.
  • Scalable Solutions: Expand monitoring coverage without hiring more security personnel.
  • Remote video surveillance helps security teams watch over multiple locations and respond to threats instantly, ensuring constant protection.

Retailers must consider how security risks impact customer trust, brand reputation, and long-term profitability. Investing in live security camera monitoring helps retailers increase efficiency and secure their assets, creating an environment where both employees and customers feel safe.

Take Action: Protect Your Retail Business Now

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Find out how EyeQ Monitoring cuts security costs and reduces crime risks.

Investing in live video monitoring for stores gives retailers in high-risk cities proactive protection against smash-and-grab thefts while saving money. Don’t wait—secure your business today!

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