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The Service Lane Has a Blind Spot. EyeQ Just Fixed It.
Service directors have always known that time leaks somewhere in the service lane. Vehicles sit between stages. Advisors lose track of where a car is.
April 8, 2026
Service directors have always known that time leaks somewhere in the service lane. Vehicles sit between stages. Advisors lose track of where a car is.
New leaders strengthen technology innovation, product development and customer experience as Atlanta-based company scales AI-powered security and business intelligence platform ATLANTA — April 7, 2026
Most dealerships have cameras on the lot. Rows of inventory get coverage. Showroom glass gets coverage. The main entrance gets coverage. But after-hours risk rarely starts in the obvious places.
When an emergency call sounds uncertain, the response often slows down. A report that says “the alarm went off” leaves too many unanswered questions. What
After hours is when many properties become easiest to test. Fewer employees are present. Fewer eyes are on the lot. Fewer people are available to
Most properties already have cameras. That is not the problem. The problem is that recorded video does not stop anything while it is happening. It
AI video surveillance for dealerships works when verification and response follow. Cut false alarms, deter lot theft, and escalate with evidence-ready clips.
Centralization fixes the process problem by applying one standard for verification, intervention, escalation, and documentation.
In this first episode of Best in Showroom, EyeQ Monitoring brings viewers inside the story of Victor Silva, Used Car Operations Service Manager at Mercedes-Benz
Police response slows down when the call sounds like a guess. “Our alarm went off” doesn’t tell dispatch what’s happening, who is there, or whether the threat is real.
