
Service Lane Blindness: What Dealership Cameras Can Reveal
A repair order may show when a vehicle entered the dealership system. It may not show what the customer experienced before that moment. The driver

A repair order may show when a vehicle entered the dealership system. It may not show what the customer experienced before that moment. The driver

Every dealership tracks repair orders, labor hours, technician productivity, and service revenue. But some of the most important factors affecting customer satisfaction and operational performance
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